I have over 12 years of experience producing all kinds of technical documents:
User guides for a variety of target audiences from experts to novices
Reference manuals for people looking for detailed knowledge of a product with which they are already familiar
On-line help pages that provide quick, on-the-spot answers to specific questions
Technical white papers that describe a process or product in more detail
Tutorial guides for step-by-step introductions to a new product or method
Wikis to provide any of the above online
I am also the author of the original edition of Teach Yourself Perl in 21 Days, published by SAMS in 1995 (ISBN 0-672-30586-0), and the revised edition, Teach Yourself Perl 5 in 21 Days (ISBN 0-672-30894-0), published in 1996.
No matter what your documentation needs or target audiences are, I can provide you with clear, concise, accurate and reliable documentation for your product, process, or task. I am comfortable adapting to any existing writing style or creating a style guide for use in subsequent projects.
As anyone who is familiar with the documentation process knows, the actual writing of a document is only the last phase of the process. First, the technical writer has to gather information, then organize it.
I hold a master's degree in Computer Science from the University of Waterloo, and have several years of experience as a software developer. This technical background makes it easy for me to communicate with subject matter experts and organize their material into an easy-to-understand format. Making complex concepts easier to understand is what I do best!